Effective Date: July 31, 2026

At MileStrong, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you visit our website or place an order:

Personal Information

Full name
Company name (if applicable)
Email address
Phone number
Billing address
Shipping address
Payment information (processed securely through our payment providers)

Order Information

Purchased products
Order history
Shipping preferences
Customer service requests

Website Information

When you browse our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Referring website

This information helps us improve website performance and user experience.

How We Use Your Information

Your information may be used to:

Process and fulfill your orders
Provide shipping updates
Respond to customer inquiries
Offer technical support
Improve our products and services
Personalize your shopping experience
Prevent fraud and enhance website security
Send product updates, promotions, or newsletters (only if you choose to receive them)

Payment Security

MileStrong does not store your credit card information.

All online payments are securely processed through trusted third-party payment providers, including Shopify Payments, PayPal, and other secure payment gateways.

Your payment information is encrypted using industry-standard security protocols.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

Remember your preferences
Keep your shopping cart active
Analyze website traffic
Improve website functionality
Deliver relevant marketing content

You can disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share limited information with trusted service providers when necessary to:

Process payments
Deliver your order
Provide customer support
Improve website functionality
Comply with legal obligations

All third-party partners are required to protect your information.

Data Security

We take appropriate technical and organizational measures to protect your personal information against:

Unauthorized access
Data loss
Misuse
Alteration
Disclosure

Although no online system is completely secure, we continuously improve our security practices to protect your information.

Marketing Communications

If you subscribe to our newsletter or marketing emails, you may receive updates about:

New products
Industry insights
Promotions
Product launches
Company news

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict or object to certain processing activities
Withdraw your consent for marketing communications

To exercise these rights, please contact us using the information below.

International Customers

MileStrong serves customers worldwide.

Your information may be processed and stored in countries where our operations or service providers are located. We take reasonable steps to ensure your information remains protected regardless of where it is processed.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.

Any updates will be published on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: sale@milestrong-led.com

Thank you for trusting MileStrong.