MileStrong LED Display Business Guarantee
Everything you need to know about MileStrong LED Display shipping, setup, and 100% stress-free ownership.
Dear Retailer & Business Owner,
We know that purchasing a premium commercial LED display from overseas is a major investment for your business. You aren't just buying hardware—you are investing in your storefront’s foot traffic and sales.
It’s completely normal to have questions: “What if it breaks during shipping?” “Will it fit my country's wall outlets?” “Is it too complicated for my staff to use?”
At MileStrong, we have eliminated the risks of international buying. Here is our bulletproof promise to you:
*Why can you trust MileStrong LED Display?
- 🚚 Tax & Duty Covered-DDP door-to-door delivery. No hidden customs clearing fees at your storefront. Door-to-door delivery is available for eligible destinations and is confirmed per order before shipment.
- 📦 Arrives Perfect Guarantee-Fully insured international transit. Free brand-new replacement display if couriers damage it.
- 🛠️ Free Backup Modules & Tools Inside-Includes extra LED modules, screen cables, and matching toolset for instant self-repair.
- 🔌 Auto-Matched Regional Plug-We automatically check your shipping address to include the exact native power cable (US/EU/UK/AU).
- 📸 1-on-1 Live Video Diagnosis-2-year warranty with 24-hour response time and "dummy-proof" step-by-step video swap guides.
*How does your MileStong LED display order delivery work?
01-Order online, pay the price shown on the product page.
One price, delivered to your door. We will send you an order confirmation email and notify you at every step of the order process. Making you feel that we can be trusted is our duty.
02-Factory testing
We prepare your order in 2- 7 business days. Your LED display is tested and professionally packed before shipment.
03- We handle shipping and customs.
We arrange shipping, customs clearance, and door-to-door delivery. Standard delivery time 30-40days depend on your address. Try our best to deliver as soon as possible.
04-Delivered to your door
Your LED display is delivered directly to your shipping address, and enjoy MileStrong lifetime technical support.
*How does MileStrong LED Displays work? 3 steps to glow
1. Ready to Play Out of the Box (Zero Tech Experience Needed): You do not need to hire an expensive technician or be an IT expert.
100% Pre-Assembled: The poster arrives completely built and folded inside the box.
2. Roll & Go: Unbox, attach the 4 included heavy-duty swivel wheels with the factory-provided wrenches, unfold it like a book, and plug it in.
3. Control From Your Phone: Forget complicated coding. Connect to the poster via Wi-Fi and upload your videos or images directly through our intuitive smartphone app. It’s as easy as posting on Instagram.
*Guaranteed Door-to-Door Delivery (No Hidden Fees)
Say goodbye to surprise customs bills, unexpected port taxes, or complicated paperwork.
- 100% All-Inclusive Shipping (DDP): You pay the price on the product page. We handle all international air/ocean freight, customs clearance, local port fees, and import taxes.
- Note: Door-to-door delivery is available for eligible destinations and confirmed per order before shipment.
- Straight to Your Storefront: The courier will deliver the display directly to your shop door, boutique entrance, or exhibition booth.
*Auto-Matched Voltage & Regional Plugs
You will never have to worry about electrical compatibility or buying risky third-party adapters.
- Smart Order Audit: Before shipping, our logistics team automatically verifies your delivery country.
- Native Power Cords Included: Your package will include the exact native power cable designed for your local wall outlets (US, EU, UK, or AU plug), pre-tested for your region's voltage standards.
*The "Emergency First-Aid" Self-Repair Kit (Included FREE)
What happens if a customer accidentally bumps the screen or a module experiences an issue? You won't have to ship a like massive 80-inch display back across the world, and your advertising won't stop for weeks.
Every single order ships with a complimentary hardware backup and toolset pre-packed at the factory. Please check the product image for the packing list or specifications, and also write what is included in one pack.
- Spare LED Module Screens (FREE Backups Included)
- Spare Module Screen Cables (FREE Backups Included)
- A matching toolset for instant self-repair.
For example:
*Live 1-on-1 Video Support & "Dummy-Proof" Guides.
Under your 2-Year Technical Warranty, you are never left alone.
- Live Video Call Diagnosis: If you ever notice an issue, our elite technical engineering team will jump on a 1-on-1 live video call with you or your store staff within 24 hours to diagnose it.
- 5-Minute Swap Guides: If a module needs to be replaced, we will send you a dead-simple, "dummy-proof" step-by-step video tutorial. Using your included toolset, swapping a module takes less than 5 minutes and is as simple as playing with building blocks.
*Multi-Screen Splicing Bonus
Want to build a massive, continuous video wall later? Our LED poster displays link together seamlessly.
- Unlock Free Accessories: If you purchase 2 or more sets today, we automatically upgrade your package by throwing in a premium Multi-Screen Connection Cable plus synchronized HDMI, Ethernet, and Audio cables at absolutely zero extra cost.
⚠️ A Note on Remote Areas & Difficult Customs Zones
To maintain our strict DDP (all duties paid) guarantee globally, standard terms apply to major metropolitan and commercial zones. For extremely remote regions, international islands (e.g., Hawaii, Canary Islands), or highly volatile customs zones (Brazil, India, Argentina, Russia, Turkey, Indonesia), our team will audit the order within 24 hours to arrange custom logistics or Ex-Works/FOB terms. You always reserve the right to a 100% full, immediate refund before shipment if the terms do not match your expectations.
🚀 Ready to transform your storefront?